The terms "The Sacred", "Sacred Leaves Private Limited", “Our Company”,”SLPL "we", "us" and "our" refer to the SACRED LEAVES PRIVATE LIMITED.
The term "SACRED LEAVES PRIVATE LIMITED Platform" refers to www.ayurveda-mall.com or the SACRED LEAVES PRIVATE LIMITED mobile application or any other digital medium and other offline sources.
The terms "you" and "your" refer to the user of the www.ayurveda-mall.com.
The term "Group" means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
The term "Services" refers to any services offered by SACRED LEAVES PRIVATE LIMITED whether on the website www.ayurveda-mall.com Platform or otherwise.
INFORMATION WE COLLECT FROM YOU:
We might collect your Name, Email, Phone, Full billing / shipping Address.
Payment and billing information:
Information you post:
We collect information you post in a public space on our SACRED LEAVES PRIVATE LIMITED Platform or on a third party social media site belonging to SACRED LEAVES PRIVATE LIMITED.
Usage and Preference Information:
We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details. Stored information and files:
If you use SACRED LEAVES PRIVATE LIMITED Platform, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
OF COLLECTING INFORMATION:
We collect information directly from you: We collect information directly from you when you register on SACRED LEAVES PRIVATE LIMITED Platform. We also collect information if you post a comment on SACRED LEAVES PRIVATE LIMITED Platform or ask us a question through phone or email or any other source of communication.
We collect information from you passively: We use tracking tools like Google Analytics for collecting information about your usage of our website.
USE OF YOUR PERSONAL INFORMATION:
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on SACRED LEAVES PRIVATE LIMITED Platform or for other promotional purposes.
We use information to abide by the contracts: We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services. We use information to respond to your requests or questions: We might use your information to confirm your registration for rendering services/goods we offer.
We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to our customers.
We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We may use your information to provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services.
We use information for security purposes: We may use information to protect our company, our customers, or our SACRED LEAVES PRIVATE LIMITED Platform.
We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products or enroll you in our newsletter. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. We use information to send you transactional communications: We might send you emails or SMS about your account or purchase of our product.
We use information as otherwise permitted by law: We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation. We analyse the log files of our SACRED LEAVES PRIVATE LIMITED Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
We will share information with our business partners: This includes third parties who provide us various services. Our partners use the information we give them as described in their privacy policies. While you place a request to order through the SACRED LEAVES PRIVATE LIMITED Platform, your information is provided to us and to the shipping company with whom you may choose to order. In order to facilitate your online order processing, we provide your information to that vendors in a similar manner as if you had made a goods/products/ directly with the vendors. If you provide a mobile phone number, SACRED LEAVES PRIVATE LIMITED may send you text messages regarding the orders delivery status.
We will share information with Other Users: If you are a delivery partner, we may share your website, phone number or email Id (if applicable), tracking details with other users to provide them the Services.
By using the SACRED LEAVES PRIVATE LIMITED Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the SACRED LEAVES PRIVATE LIMITED Platform.
Remembering user preferences and settings
determining the popularity of content
Delivering and measuring the effectiveness of advertising campaigns
Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in email messages or newsletters to determine whether the message has been opened and for other analytics.
DATA SECURITY PRECAUTIONS: We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the SACRED LEAVES PRIVATE LIMITED Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the SACRED LEAVES PRIVATE LIMITED Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email (firstname.lastname@example.org). It may take about 3 working days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.